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FAQs

Find answers to common questions about our services and booking process right here.

How to book online?

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What payment methods are accepted?

We accept various payment methods, including credit cards, PayPal, and Stripe. This ensures a secure and convenient transaction process for all our guests.

Can I cancel my booking?

Yes, you can cancel your booking. Please refer to our cancellation policy for specific terms and conditions regarding refunds and changes.

How do I contact support?

Pet policies vary by apartment. Please check the individual apartment listing for specific details on pet allowances and any associated fees.

Are pets allowed?

You can reach our support team through the contact form on our website. We aim to respond to all inquiries within 24 hours.

Email

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hello@relume.io

Live chat

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Start new chat

Phone

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+1 (555) 000-0000

Email

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123 Sample St, Sydney NSW 2000 AU

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